Terms of Service
Last updated: 2026-06-26
These Terms of Service govern the contractual relationship between Version Two s.r.o. (the "Provider") and individuals or organisations using the StaffIo platform (the "Customer"). These Terms apply from the moment an account is created or a written contract is signed.
Subject and scope
The StaffIo platform is provided as SaaS (Software as a Service) – access to functionality over the internet, with no local installation. The Provider guarantees 99.5% monthly uptime, excluding planned maintenance announced at least 24 hours in advance.
Free trial
The Customer is entitled to a 14-calendar-day free trial from the date of registration, for up to 5 workers, with no credit card or payment details required.
After the trial period the account moves to an unpaid state – access to existing events is preserved, but new events cannot be launched without adding a payment method.
Pricing model – per person, per day
StaffIo does not charge a monthly flat subscription. Billing is based on actual usage: every worker who checks in at least once on a given event day counts as one person-day.
Event preparation, inviting workers, and system configuration are free. The Customer pays only for events that take place.
Volume rates
Base rate: €5.99 per person-day – organisations up to 500 check-ins per event.
Reduced rate: €3.99 per person-day – above 500 check-ins per event.
Lowest rate: €2.99 per person-day – above 1,000 check-ins per event.
The applicable rate is determined automatically based on the total check-ins for the event.
Custom contract and self-hosted
For customers with recurring events or large operations we offer a fixed price per event, a framework agreement, or an annual licence. Contact us for an individual quote.
Self-hosted (running StaffIo on the Customer's own servers) is a paid option delivered by the Provider's team. It is not a self-service installation.
Invoicing and payment
Invoices are issued after each event. Each invoice includes all mandatory particulars under applicable Slovak law: invoice number in the format YYYY/NNNNN (unbroken sequential series), payment reference (VS), constant symbol (KS), date of supply (DUZP), and due date.
The payment term is 14 calendar days from the invoice date, unless otherwise agreed. We accept payment by card, bank transfer (IBAN), and SEPA direct debit.
Unpaid invoices past the due date may result in restricted access to the platform; the Customer will receive an email reminder beforehand.
Availability and planned maintenance
Planned technical maintenance is announced by email and via the status page at least 24 hours in advance. In the event of an outage beyond the agreed availability the Customer is entitled to credits per the current SLA document.
Limitation of liability
The Provider is not liable for damages caused by misuse of the platform, actions of third parties, or force majeure events.
The Provider's total liability to the Customer for any events during one calendar month shall not exceed the amount paid by the Customer in the preceding three months.
Termination
The contract may be terminated by written notice with a 30-calendar-day notice period.
After termination, the Customer's data is available for export for 30 days; it is then permanently deleted in accordance with GDPR.
General provisions
These Terms are governed by the laws of the Slovak Republic. The competent court is the locally competent court at the Provider's registered office.
The Provider reserves the right to amend these Terms; the current version is always available at staffio.sk.
Other legal documents